Section 01
1. Introduction
getjili ("we," "us," "our") operates the online gaming platform at getjili.best and takes the privacy of every member seriously. This Privacy Policy describes how getjili collects, stores, uses, and protects the personal information you provide when you register, deposit, play games, or otherwise interact with the getjili platform.
This policy applies to all registered members, unregistered visitors browsing getjili.best, and anyone contacting getjili through support channels. By using getjili in any capacity, you agree to the collection and use of information in accordance with this policy.
This Privacy Policy is written to comply with applicable Philippine data protection requirements including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. If you have specific questions about your personal data or how getjili processes it, you can reach out through the contact details in Section 13.
Your data stays relevant. getjili only collects information that is necessary to provide a safe, functional, and enjoyable gaming experience. We do not collect data for its own sake.
Registration & Identity
What Happens with Your Information When You Register on getjili
When you create a getjili account, we ask for basic details that allow us to set up your account, verify your identity, and process your transactions correctly. This is standard practice for any licensed online gaming platform operating in the Philippines.
The details you provide at registration — your name, date of birth, contact number, and email address — are stored securely and used primarily to manage your account, communicate important updates, and meet regulatory obligations. They are not sold or rented to third parties for marketing purposes.
Providing accurate registration information is important. Incorrect details can create delays during identity verification and may affect your ability to withdraw funds from your getjili account.
Section 02
2. Personal Data We Collect
The following categories of personal information may be collected by getjili depending on how you use the platform:
| Category | Examples | Collected When |
|---|---|---|
| Identity Data | Full legal name, date of birth, government ID number | Registration, KYC verification |
| Contact Data | Mobile number, email address, home address | Registration, account updates |
| Financial Data | GCash number, bank account details, transaction history | Deposits, withdrawals |
| Technical Data | IP address, device type, browser, operating system | Every site visit |
| Usage Data | Pages visited, games played, session duration, bet history | While logged in |
| Communications Data | Support messages, feedback, complaints | Contact with getjili support |
| Verification Documents | Photo ID, selfie, proof of address | KYC or withdrawal verification |
getjili does not intentionally collect sensitive personal information such as health records, racial or ethnic background, religious affiliation, or political opinions. If such information is incidentally received, it will not be processed for any purpose.
Section 03
3. How We Collect Your Information
getjili collects personal data through several channels depending on your interaction with the platform:
Direct from You
Information you enter into forms during registration, deposits, withdrawals, or when contacting getjili support.
Automated Collection
Technical data such as IP address, device identifiers, and browsing behaviour gathered automatically through cookies and server logs.
Payment Providers
Transaction confirmation data received from GCash, Maya, and other linked payment processors when a deposit or withdrawal is completed.
Verification Partners
Identity and address verification results from third-party Know Your Customer services engaged to help getjili meet compliance requirements.
Section 04
4. Why getjili Uses Your Information
getjili uses personal data for specific, legitimate purposes. We process your information only when there is a lawful basis for doing so, such as the performance of your account agreement, a legal obligation, or a legitimate interest that does not override your privacy rights.
- Account creation and management: To create, maintain, and secure your getjili account, including login verification and session management.
- Payment processing: To accept deposits, process withdrawals, and maintain an accurate transaction history in Philippine pesos.
- Identity verification (KYC): To comply with anti-money-laundering regulations and verify that account holders meet the age and eligibility requirements for getjili.
- Customer support: To respond to enquiries, resolve account issues, and handle complaints you raise with the getjili support team.
- Security and fraud prevention: To detect and prevent account takeovers, payment fraud, multi-accounting, and other prohibited activities described in the getjili Terms and Conditions.
- Responsible gaming: To monitor gameplay patterns that may indicate problematic gaming behaviour and to apply responsible gaming limits or restrictions where appropriate.
- Platform improvement: To analyse usage patterns, identify technical issues, and develop improvements to the getjili experience for Filipino players.
- Legal compliance: To meet obligations under Philippine law, including record-keeping requirements and responses to lawful requests from regulatory or law enforcement authorities.
- Service communications: To send account-related notifications such as transaction confirmations, security alerts, and important policy updates.
getjili may send you promotional communications about offers or new games. Where required, we will ask for your consent before doing so. You can update your communication preferences through your account settings at any time.
Payment Data & Security
How getjili Handles Your GCash and Payment Information
When you deposit or withdraw funds on getjili using GCash, Maya, or any other supported Philippine payment method, we receive confirmation of the transaction from your payment provider. This includes the amount, timestamp, and a reference identifier — not your full account credentials or PIN.
Payment data processed by getjili is used exclusively for transaction management, fraud prevention, and regulatory compliance. It is never sold to advertisers or marketing companies. Access to financial data within getjili is restricted to authorised personnel who have a specific operational need for it.
For withdrawals, getjili uses your registered payment details to send funds back to the same account used for deposits, in line with standard anti-money-laundering practice. Keeping your payment details accurate on getjili helps ensure smooth and timely cashouts directly to your GCash or Maya wallet.
Section 05
5. When and With Whom We Share Your Data
getjili does not sell your personal information to third parties. We share data only in the circumstances listed below, and only to the extent necessary for the stated purpose:
- Payment processors: GCash, Maya, bank partners, and card networks receive the transaction data required to process your deposits and withdrawals.
- KYC and identity verification services: Regulated third-party verification partners may receive your identity documents and personal details to complete required compliance checks for getjili.
- Game providers: Third-party game developers whose titles appear on getjili may receive anonymised session data to support game functionality and fair play verification.
- IT and security services: Technical service providers who maintain getjili's infrastructure, hosting, fraud detection, and cybersecurity systems operate under strict data processing agreements.
- Regulatory and law enforcement authorities: getjili will disclose personal data in response to a lawful order, court direction, or regulatory requirement from a competent Philippine authority.
- Business transfers: If getjili undergoes a merger, acquisition, or business restructuring, member data may be transferred as part of that process. You will be notified in advance where required by law.
All third-party service providers who receive personal data from getjili are required to process it lawfully, keep it confidential, and use it only for the purpose for which it was shared. getjili maintains data processing agreements with all relevant service partners.
Section 06
6. How Long We Keep Your Information
getjili retains personal information for as long as your account remains active and for a defined period after account closure to meet regulatory, legal, and operational requirements.
- Active accounts: All account and transaction data is retained for the duration of your relationship with getjili.
- Post-closure retention: Following account closure, getjili typically retains identity, transaction, and compliance records for a minimum of five years in line with Philippine anti-money-laundering requirements.
- Communications: Support communications are retained for up to three years from the date of the last interaction.
- Marketing preferences: Records of your communication preferences are retained for as long as they remain relevant, and for a short period after you update or withdraw consent.
When personal data is no longer required for any legitimate purpose, getjili securely deletes or anonymises it. Anonymised data may be retained indefinitely for statistical or analytical purposes, as it can no longer be linked to an individual.
Section 07
7. Keeping Your Data Secure
Protecting member data is a core responsibility at getjili. We apply technical and organisational measures to prevent unauthorised access, accidental loss, disclosure, or destruction of personal information held on the platform.
Encryption
All data transmitted between your device and getjili is encrypted using TLS. Sensitive data at rest is also encrypted.
Access Controls
Only authorised getjili personnel can access personal data, and only to the extent their role requires.
Monitoring
getjili systems are monitored continuously for unusual activity, security incidents, and attempted unauthorised access.
Incident Response
In the event of a data breach affecting your rights, getjili will notify affected members and relevant authorities as required by Philippine law.
While getjili takes appropriate steps to protect your data, no digital platform is completely immune to all risks. You can also protect your own information by using a strong, unique password for your getjili account, enabling any available second-factor authentication, and never sharing login credentials with other people.
Mobile Access & Security
Playing getjili on Your Phone – What You Should Know About Data
Most Filipino players access getjili through a smartphone. Whether you're using a mobile browser or a saved web app on your home screen, the data practices described in this Privacy Policy apply equally to mobile access.
When you access getjili on your phone, technical data such as your device type, mobile operating system, and connection type may be collected automatically. This helps getjili optimise its mobile interface and troubleshoot technical issues specific to certain devices or connection environments common in the Philippines.
To protect your getjili account when using a shared or public device, always log out fully after each session, avoid saving your password in shared browsers, and make sure you are on the correct getjili website before entering your credentials. If you notice any unusual login activity, contact getjili support immediately.
Section 08
8. Cookies and Similar Technologies
getjili uses cookies and similar tracking technologies to make the platform function correctly, to remember your preferences, and to understand how the site is being used. A cookie is a small text file stored on your device when you visit a website.
- Strictly necessary cookies: Essential for the platform to function. These include session authentication cookies that keep you logged into your getjili account. They cannot be disabled without breaking core features.
- Functional cookies: Remember your preferences such as language settings, game display options, and recently visited sections of the getjili platform.
- Analytics cookies: Help getjili understand how members navigate the site, which games are most popular, and where technical issues occur. Data is aggregated and anonymised where possible.
- Marketing cookies: May be used to track interactions with promotional content so that getjili can measure the effectiveness of its campaigns. These are only placed with your consent where required.
You can control cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using getjili, though some personalisation features may not work as smoothly.
Section 09
9. Your Privacy Rights
Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have specific rights regarding your personal information held by getjili. These rights apply to all registered members and may be exercised by contacting us through the channel in Section 13.
Right to Be Informed
Know what personal data getjili collects, why it is collected, and how it is used — which is what this Privacy Policy is for.
Right of Access
Request a copy of the personal data getjili holds about you and information about how it has been processed.
Right to Rectification
Request correction of inaccurate or outdated personal information held in your getjili account records.
Right to Erasure
Request deletion of your personal data in certain circumstances, such as when it is no longer needed for the original purpose and no legal obligation requires retention.
Right to Object
Object to processing of your personal data for direct marketing purposes. You can withdraw your consent for promotional communications at any time.
Right to Lodge a Complaint
If you believe getjili has not handled your personal data appropriately, you may raise a complaint with the National Privacy Commission of the Philippines.
To exercise any of these rights, contact getjili using the details in Section 13. We will acknowledge your request within five business days and aim to resolve it within thirty days. Some requests may take longer if they are complex or if we need to verify your identity before fulfilling them.
Section 10
10. Protection of Minors
getjili is strictly an adults-only platform. The minimum age to register and use getjili is 21 years old. We do not knowingly collect personal information from anyone under 21. If we become aware that a person under 21 has registered an account, that account will be closed immediately and any associated funds held pending review.
Account holders are responsible for ensuring that minors do not access their getjili account, the getjili website, or any payment method linked to the platform. If you believe a minor has gained access to your getjili account, contact support immediately and change your credentials.
Section 11
11. International Data Transfers
Some of getjili's service providers, including cloud hosting and IT infrastructure partners, may be located outside of the Philippines. Where personal data is transferred internationally, getjili takes steps to ensure an adequate level of protection is in place, consistent with the requirements of Philippine data protection law.
This may include entering into standard contractual clauses with overseas data processors, conducting transfer impact assessments, or ensuring that the receiving country's data protection framework has been recognised as adequate by Philippine authorities. Your personal data will not be transferred to countries that do not provide a comparable standard of protection without appropriate safeguards in place.
Section 12
12. Changes to This Privacy Policy
getjili may update this Privacy Policy periodically to reflect changes in the platform, applicable law, or data processing practices. When material changes are made, the effective date at the top of this page will be updated. For significant changes that affect your rights, we will notify registered getjili members through their registered email address.
Continued use of getjili after an updated Privacy Policy has been published constitutes your acceptance of the updated version. We recommend reviewing this page occasionally, especially if you are about to carry out an account action such as a large withdrawal or an identity verification submission.
This Privacy Policy was last reviewed and updated in June 2025. It is written in Philippine English for the benefit of Filipino players using getjili.
Section 13
13. How to Contact getjili About Your Privacy
If you have questions about this Privacy Policy, want to exercise any of your data rights, or wish to raise a concern about how getjili has handled your personal information, please get in touch through the following channel:
- Email: support@getjili.best — Please include "Privacy Request" in the subject line so we can route your message to the appropriate team promptly.
- FAQ: For quick answers to common questions about accounts, data, and payments, visit the getjili FAQ page accessible from the site footer.
When submitting a data rights request, please include enough information for us to identify your getjili account and understand your request. We will ask you to verify your identity before processing any request that involves access to, correction of, or deletion of personal data.
If you are not satisfied with getjili's response to a privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC).